Answer every call. Book every job
Plumbers and contractors miss calls while they are under a sink or up on a roof. An AI answering service picks up, asks about the job, books the visit or estimate into your calendar and passes urgent calls to a person. Callers are told it is an AI assistant. Fixed quote after a free call.
- Callers are told it is an AI assistant
- Hands off to a person
- Call summary to your inbox or business system
What it does for a plumber or contractor
You choose what it handles. Your fixed quote covers exactly that
Answers every incoming call
Picks up when the phone rings, including when you are out on a job or closed, and finds out why the caller is ringing
Starts by telling the caller it is an AI assistant
Finds out about the job
A leak, a blocked drain, a water heater, a repair, a remodel or a new build, and where it is
You decide the questions
Books the visit or estimate
Offers open times and puts the appointment straight into your calendar
Which calendar it connects to is confirmed on the free call
Flags urgent calls
If the caller says water is running or the job cannot wait, the agent follows your rule: pass the call to a person, or take a message
You set what counts as urgent before it starts
Takes messages
Writes down who called, what they need and how to reach them
Sent to the person you name
Sends a call summary
Who called, why and what happened, in your inbox or business system
The connection to your business system is confirmed on the free call
The questions it can ask your callers
Examples for a plumber or contractor. You choose the questions, and we write them into the script with you
On every call
- Name and the best number to call back
- Address of the job
- What the job is: a leak, a drain, a water heater, a fixture, a remodel or a new build
To spot an urgent job
- Is water running or flooding right now?
- Has the water been shut off?
- Is this urgent by your rules, or can it wait for a booked visit?
To book the job
- A repair, a replacement or a quote for a project?
- Which day and time suits the caller?
- Anything the crew should know before arriving?
What happens after hours
Four steps, from the first ring to a summary in your inbox
- 01
Picks up
When a call comes in outside your hours, the agent answers and tells the caller it is an AI assistant
- 02
Asks about the job
It finds out what the job is, where it is, and whether it is urgent, using the questions you chose
- 03
Books or passes it on
A routine job or an estimate request is booked into your calendar or taken as a message. An urgent call goes to the person you name, if your rules say so
- 04
Summary for you
A written summary of the call goes to your inbox or business system, so your team picks up from there
When it passes the call to a person
You decide the rules before the agent starts
When the caller asks
The agent passes the call to a person
When your rules say so
You decide before it starts which calls go to a person, for example an emergency, and who that person is
Anything outside its list
Quotes, advice and anything else outside the list go to a person to decide. The agent can take a message instead
Rules we build in
Calls made with an AI voice fall under US rules on automated calling. These limits are written down with you before launch
What it can do
- Answer incoming calls, and tell callers at the start that it is an AI assistant
- Book into your calendar, screen callers with your questions and take messages
- Hand the call to a person and send a call summary to your inbox or business system
What it never does
- Pass itself off as a person
- Call anyone who has not agreed in writing, as US law requires
- Act outside this list: anything else goes to a person to decide
Data limits
- It only uses the calendar and customer list you choose
- It never sees your passwords
- Each call ends with a written summary, so your team can check what happened
Plumber and contractor questions
How much does an AI answering service cost for a plumber?
Fixed quote after a free call. It depends on what the agent has to do and what it connects to, so we scope it with you first.
Will callers know they are talking to an AI?
Yes. At the start of each call the agent tells the caller they are speaking with an AI assistant.
Does it work for roofing, electrical and other contractors?
The agent asks whatever questions you choose, so the same set-up fits plumbing, roofing, electrical and other contractors. Tell us how your calls go on the free call.
Can it give a quote over the phone?
No. It books an estimate or takes a message, and a person gives the quote. Anything outside its list goes to a person.
Can it book into my calendar?
Yes. It offers open times and puts the appointment into your calendar. We confirm which calendar it connects to on the free call.
Can it call people for me?
It only calls people who agreed in writing, as US law requires. We confirm how that consent is collected before it calls anyone for you.
Get a fixed quote for your answering service
Send a few details. We reply the same business day to book a free call, then send a fixed quote.
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